This is the ‘real world’ equivalent of a bouncer at the front of every retail store, restaurant, library or little league ball park … Fill out the paperwork, sign the waiver - oops, I mean agree to the Terms of Service - and you’re in.

We’ve become numb to ‘opt-in’ … largely due to the fact that we’ve learned no click, no participation. Over time our pavlovian numbness also extended to co-opt, not opt-in techniques … No click, no data (this field required), no participation.

In short, we have direct marketers to thank for the words opt-in and opt-out. However, once turbo-charged by the Internet, they take on a whole new meaning. The one word that is noticeably absent in the interaction conversation is co-opt …

Co-Opt … to take or assume for one's own use; appropriate

Well, if someone has opted-in, they’ve agreed to give us their data (this field required), correct? It says so in the Terms of Service.

Ever clicked on a website and immediately been presented with a form to fill out before you can do anything? And your next click was? ... to navigate away from the site (close browser, back button, turn off the computer and hide). Here’s the rub. The more data web sites want, the higher the barrier to participation. Co-opt dampens participation.

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